You’ll find answers to the most frequently asked questions below. If you can’t find the answer you are looking for, please use the form – we’ll get back to you as quickly as possible!
We will be using The Courier Guy primarily and they will deliver your order directly to you.
Please make sure that all the address and contact details you’ve provided us are correct to ensure they can get to you easily! Also note, your order cannot be delivered to PO Box addresses as someone needs to sign for the order.
We have multiple ways that you can pay for your order.
We’ll provide the Luxvero Tech (Pty) Ltd banking details with the invoice. Should you wish to pay by card, there are various options.
With PayFast you have a number of payment methods, including credit/cheque cards (Mastercard or Visa) and debit cards.
Once payment is cleared and your order is dispatched, deliveries are usually within 1-3 working days. Depending on your delivery address though, the times may vary and can sometimes take 3-5 working days.